Kora Terms of Use Agreement

Last Updated: April 25, 2024

Welcome to Kora!

This Terms of Use Agreement (this “Agreement”) sets forth the terms and conditions that apply to your access and use of the online functions, products, and services made available to you by Kora Financial Inc. (“Kora”) and any and all of its subsidiaries and affiliates.

You can access Kora products and services through our Kora website (located at www.koramoney.com) and the Kora mobile application (the “Kora App”). Kora may maintain phone, email, and additional websites that allow you to access Kora products and services. All of these channels are referred to collectively in this Agreement as the “Kora Site.”


You are currently viewing a page of the koramoney.com website or a related website or mobile application (“Site”) belonging to Kora or one of its direct or indirect subsidiaries. These Terms of Use (“Terms of Use”) govern your access to and use of the Site, including any content, functionality, and services offered on or through the Site (“Services”).  “You” and “your” refer to any person who accesses or uses the Site or Services.  The Site is intended for individuals who are at least 18 years old. If you are under the age of 18 years old, please do not access this Site.

Your use of the Site is conditioned upon the following statements being true: 

Kora reserves the right to modify these Terms of Use at any time with notice.  Any change to these Terms of Use will be effective upon posting of such updated Terms of Use on the Site. The most current version of the Terms of Use will be available to you by clicking the link at the bottom of the Site. By continuing to access or use the Services after the date of any change to these Terms of Use, you agree to be bound by such terms contained in the most recent version of these Terms of Use. Kora reserves the right to modify or terminate the Services or to terminate your access to the Site, in whole or in part, at any time.

Links to Third Party Sites or Content

The Site contains a link to a website (Plaid Inc.) controlled or offered by a third party (a non-affiliate of Kora). Please see the “Use of Plaid Services” section below.  Kora hereby disclaims all liability for any other company's website content, products, privacy policies, or security. In the event you choose to use the services available at a linked site, you agree to read and adhere to the policies and terms of use applicable to that site. In addition, any advice, opinions, services, products, or recommendations provided by the linked site providers are those of the providers and not of Kora. 

Registration Information

You may be invited to register at the Site to help us tailor the Service for your personal financial needs and to offer other products and services to you. In registering for the Service, you agree to provide accurate, true, current, and complete information about you as requested by the registration screens. As a convenience to you, a profile for you will be created based on the registration information that you provide.  There is no charge to register to use Kora’s Site.




We use the name “Kora” to refer to any and all of the companies owned by or affiliated with Kora Financial Inc.  Kora may add new operating companies from time to time to offer additional products and services.

Mobile Verification Security

You authorize your wireless carrier to use or disclose information about your account and your wireless device, if available, to Kora or its service provider for the duration of your business relationship, solely to help them identify you or your wireless device and to prevent fraud. We collect information from your mobile operator and your device to protect the Site and your account from fraudulent use and to customize the experience for you. You authorize your wireless operator (AT&T, Sprint, T-Mobile, US Cellular, Verizon, or any other branded wireless operator) to use your mobile number, name, address, email, network status, customer type, customer role, billing type, mobile device identifiers (IMSI and IMEI) and other subscriber status details, if available, to allow verification of your identity and to compare information you have provided to Kora with your wireless operator account profile information for the duration of the business relationship. See our Privacy Notice for how we treat your data.

Your acceptance of this Terms of Use Agreement is required to use the Kora Site and to obtain any product or service offered on the Kora Site. By using the Kora Site to obtain any Kora product or service, you agree to be bound by this Terms of Use Agreement just as if you have signed the document with pen and ink.

If you do not wish to be bound by this Terms of Use Agreement, then do not access or use the Kora website or mobile application, do not click “accept” to register with Kora, and do not submit any account application, loan inquiry, loan request, or other product request, including Kora’s KoraDrive product. Taking any of these actions means you agree to this Terms of Use Agreement just as if you had signed it with pen and paper.

You may only accept this Agreement and use the Kora Site if you are legally authorized to accept and be bound by these terms and of a legal age to enter this Agreement.

If you have questions or comments about these Terms of Use, please email us at support@koramoney.com

Please note this Terms of Use Agreement contains below General Terms applicable to all users PLUS sections with terms that apply to you if you use specific Kora products and services.




If you use ANY of the following Kora products or services, please read the terms applicable to each — these terms apply to you.

1. Connected Accounts. Use of connected accounts for KoraDrive.

2. Kora App. If you use the Kora mobile application, the following terms apply to you.

  1. General Terms

1. Changes to this Agreement. Kora may change this Terms of Use Agreement from time to time by posting a current version on the Kora website and notifying you in writing of the changes. Further, please review the current version of this Terms of Use on the Kora Site from time to time, because your continued access or use of the Kora Site shall be deemed your acceptance of the Terms of Use in place at that time.

2. Additional Product or Account Agreements. To obtain certain Kora products and services you might be required to enter into additional agreements with Kora. For example, obtaining a loan for the KoraDrive product requires you to enter into additional customer agreements. You will be subject to this Terms of Use Agreement and any other account agreements you enter with Kora.

3. Risks of using the Kora Site. Conducting financial transactions through online services such as Kora has inherent risks and is susceptible to interruption. By using the Kora Site and online services, you agree to the following and accept the following risks:

4. Privacy. If you use or obtain any Kora product or service, Kora will collect information about you and use it and share it according to Kora’s Privacy Policy and GLBA Privacy Notice. Please read Kora’s Privacy Policy and Privacy Notice for a full description of how Kora will collect, use and share information about you. You may view these documents through the links in this provision or on the Kora Site at the Privacy Policy page. This Terms of Use does not limit the application of the Kora Privacy Policy or GLBA Privacy Notice.

To request Kora to rectify, delete or confirm personal information contained within the company’s databases, you may send your request to privacy@koramoney.com or call us at 800-840-6604 with your specific request.   

a. European Union Citizens and Residents Privacy Disclosure:

The General Data Protection Regulation (EU) 2016/679 ("GDPR") is a regulation in EU law on data protection and privacy for all individuals within the European Union (EU) and the European Economic Area (EEA). It also addresses the export of personal data outside the EU and EEA areas. The GDPR aims primarily to give control to individuals over their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU. Superseding the Data Protection Directive 95/46/EC, the regulation contains provisions and requirements pertaining to the processing of personal data of individuals (formally called data subjects in the GDPR) inside the EEA and applies to an enterprise established in the EEA or - regardless of its location and the data subjects' citizenship - that is processing the personal information of data subjects inside the EEA.

Data Subjects have certain data protection rights. Any Data Subject who wishes to be informed what Personal Data we hold about such a person and wishes such data to be removed from our systems is instructed to contact privacy@koramoney.com or call us at 800-840-6604. 

In certain circumstances, Data Subjects have the following data protection rights:


  1. State-Specific Privacy Disclosures:


Cal. Civ. Code §§ 1798.100 et seq. (California Consumer Privacy Act of 2018 (CCPA))

Allows consumers the right to request a business to disclose the categories and specific pieces of personal information that the business has collected about the consumers as well as the source of that information and business purpose for collecting the information. Provides that consumers may request that a business delete personal information that the business collected from the consumers. Provides that consumers have the right to opt-out of a business’s sale of their personal information, and a business may not discriminate against consumers who opt-out. Applies to California residents. (A.B. 375, Effective Jan. 1, 2020. Amended by 2018 S.B. 1121.)

Section 1798.83 of the California Civil Code permits California residents to request from a business, with whom the California resident has an established business relationship, certain information about the types of personal information the business has shared with third parties for those third parties' direct marketing purposes and the names and addresses of the third parties with whom the business has shared such information during the immediately preceding calendar year. You may request data access by emailing us at privacy@koramoney.com or writing us at:

Kora Financial Inc.

500 Madison Street, Suite 1000

Chicago, IL 60661

If you are a California resident under age 18 and a registered user of the Site, you may ask us to remove content or information that you have posted to the Site by emailing us at privacy@koramoney.com.  Please note that such removal does not ensure complete or comprehensive removal of the content or information posted (for example, your content or information may remain visible because it is required or necessary to facilitate the servicing of an active loan).

California Consumer Privacy Rights Act (CPRA) Proposition 24, approved Nov. 2020, effective January 1, 2023, expands the consumer data privacy laws. Permits consumers to: (1) prevent businesses from sharing personal information; (2) correct inaccurate personal information; and (3) limit businesses’ use of “sensitive personal information”—including precise geolocation; race; ethnicity; religion; genetic data; private communications; sexual orientation; and specified health information. Establishes the California Privacy Protection Agency to additionally enforce and implement consumer privacy laws and impose fines. Changes criteria for which businesses must comply with laws. Prohibits businesses’ retention of personal information for longer than reasonably necessary.  Triples maximum penalties for violations concerning consumers under age 16. Authorizes civil penalties for theft of consumer login information, as specified. (Amended by 2021 A.B. 1490)


Colo. Rev. Stat. § 6-1-1301 et seq. (2021 S.B. 190) creates the Colorado Privacy Act within the Colorado Consumer Protection Act. Addresses consumers’ rights to privacy, companies’ responsibility to protect personal data, and authorizes the Attorney General and district attorneys to take enforcement action for violations. Defines various terms related to covered businesses, consumers, and data, including defining the term “controller” as the person or group of people who determine how data is used and processed. The effective date is July 1, 2023. 


2022 S.B. 6 (Personal Data Privacy and Online Monitoring) establishes a framework for controlling and processing personal data; provides responsibilities and privacy protection standards for data controllers and processors; and grants consumers the right to access, correct, delete and obtain a copy of personal data, and opt out of the processing of personal data. The effective date is July 1, 2023.


2022 S.B. 227 (Utah Consumer Privacy Act) Utah’s Consumer Privacy Act provides consumers the right to know what personal data a business collects, how the business uses the personal data, and whether the business sells the personal data. It also provides that consumers may access and delete personal data maintained by businesses and opt out of the collection and use of personal data. It also requires specified businesses to safeguard personal data, provide clear information about how consumers’ personal data are used, and accept and comply with consumer requests to access, delete or stop selling personal data. The law authorizes the attorney general to take enforcement action and impose penalties. The effective date is Dec. 31, 2023.


2021 H.B. 2307/2021 S.B. 1392 (Consumer Data Protection Act) establishes a framework for controlling and processing personal data in the Commonwealth. The law applies to all persons that conduct business in the Commonwealth and either (i) control or process personal data of at least 100,000 consumers or (ii) derive over 50 percent of gross revenue from the sale of personal data and control or process personal data of at least 25,000 consumers. The law outlines responsibilities and privacy protection standards for data controllers and processors. The bill does not apply to state or local governmental entities and contains exceptions for certain types of data and information governed by federal law. The law grants consumer rights to access, correct, delete, obtain a copy of personal data, and to opt-out of the processing of personal data for the purposes of targeted advertising. The law provides that the Attorney General has exclusive authority to enforce violations of the law, and the Consumer Privacy Fund is created to support this effort. The law directs the Joint Commission on Technology and Science to establish a workgroup to review the provisions of this act and issues related to its implementation and to report on its findings by November 1, 2021. The effective date is January 1, 2023. 

  1. Privacy Policies and Practices for Websites or Online Services:


Calif. Bus. & Prof. Code § 22575 requires the operator of a commercial web site or online service to disclose in its privacy policy how it responds to a web browser 'Do Not Track' signal or similar mechanisms providing consumers with the ability to exercise choice about online tracking of their personal information across sites or services and over time. It also requires the operator to disclose whether third parties are or may be conducting such tracking on the operator’s site or service.

Calif. Bus. & Prof. Code § 22575-22578 (CalOPPA) California's Online Privacy Protection Act requires an operator, defined as a person or entity that collects personally identifiable information from California residents through an Internet Web site or online service for commercial purposes, to post a conspicuous privacy policy on its Web site or online service (which may include mobile apps) and to comply with that policy. The law, among other things, requires that the privacy policy identify the categories of personally identifiable information that the operator collects about individual consumers who use or visit its Web site or online service and third parties with whom the operator may share the information.

Cal. Civ. Code §§ 1798.130(5), 1798.135(a)(2)(A)  requires certain companies to disclose specified information in an online privacy policy or policies if the business has an online privacy policy or policies and in any California-specific description of consumers’ privacy rights, or if the business does not maintain those policies, on its internet website and update that information at least once every 12 months. Requires certain companies to include a description of a consumer’s rights pursuant to Section 1798.120, along with a separate link to the “Do Not Sell My Personal Information” Internet Web page in online privacy policies.

Cal. Ed. Code § 99122 requires private nonprofit or for-profit postsecondary educational institutions to post a social media privacy policy on the institution's Internet Web site.


Conn. Gen. Stat. § 42-471 requires any person who collects Social Security numbers in the course of business to create a privacy protection policy.  The policy must be "publicly displayed" by posting on a web page and the policy must (1) protect the confidentiality of Social Security numbers, (2) prohibit unlawful disclosure of Social Security numbers, and (3) limit access to Social Security numbers.  


Del. Code Tit. 6 § 205C requires an operator of a commercial internet website, online or cloud computing service, online application, or mobile application that collects personally identifiable information through the Internet about individual users residing in Delaware who use or visit the operator's commercial internet website, online or cloud computing service, online application, or mobile application to make its privacy policy conspicuously available on its internet website, online or cloud computing service, online application, or mobile application. An operator shall be in violation of this subsection only if the operator fails to make its privacy policy conspicuously available within 30 days after being notified of noncompliance. Specifies requirements for the policy.


NRS § 603A.340 requires operators of Internet websites or online services that collect personally identifiable information to identify the categories of information collected through its Internet website or online service about consumers who use or visit the site or service and the categories of third parties with whom the operator may share such information. Provides a description of the process, if any such process exists, for an individual consumer who uses or visits the Internet website or online service to review and request changes to any of his or her information that is collected through the Internet website or online service.


ORS § 646.607 makes it an unlawful trade practice if a person publishes on a website related to the person’s business, or in a consumer agreement related to a consumer transaction, a statement or representation of fact in which the person asserts that the person, in a particular manner or for particular purposes, will use, disclose, collect, maintain, delete or dispose of information that the person requests, requires or receives from a consumer and the person uses, discloses, collects, maintains, deletes or disposes of the information in a manner that is materially inconsistent with the person’s statement or representation.

5. Communicating with you. You expressly give permission to Kora to contact you according to the following terms:

a. Registration & Accounts. You agree that Kora may contact you about any matter relating to your registration with Kora, your submission of an inquiry for any Kora product or service, your application for a product or service, and for any purpose arising out of or in connection with any account you may obtain from Kora. We may contact you for any purpose related to any account you have, such as payment reminders or suspicious activity.

b. Marketing. You agree that Kora may contact you to tell you about, and to offer for sale, products or services we believe will be of interest to you. If we do so, each communication we send to you will contain instructions permitting you to “opt out” of receiving future communications.

State-Specific Telephone Consumer Protection Act Disclosures:


The Florida Telephone Solicitation Act (“FTSA”) prohibits telemarketing calls involving “an automated system for the selection or dialing of telephone numbers or the playing of a recorded message when a connection is completed to a number called without the prior express written consent of the called party”. 

Under the statute, “prior express written consent” means a written agreement that:



Oklahoma’s House Bill No. 3168 was signed into law on May 20, 2022, prohibiting the use of an “automated system” to make a “commercial telephonic sales call” without the “prior express written consent” of the “called party.”   


Washington's Telephone Consumer Protection Act governs the "unsolicited initiation of a telephone call for the purpose of encouraging the person to purchase property, goods, or services or soliciting donations." (Wash. Rev. Code § 80.36.390). 

If you say or indicate that you want to end the call at any time during the telephone call, the solicitor must stop the call within 10 seconds. (Wash. Rev. Code § 80.36.390).

And if, at any time during the telephone call, you say or indicate that you don't want to be called again or want to have your name, number, or other contact information removed from the call lists the solicitor uses, then the solicitor:

c. Agents. You agree that Kora may use agents or representatives to contact you on our behalf.

d. Phone, SMS, Autodialers. You agree that Kora may contact you through any means, including emails, telephone, SMS messages (including text messages), calls using pre-recorded messages or artificial voice, and calls and messages delivered using automatic telephone dialing systems (auto-dialer) or an automatic texting system where permitted by state law. Automated messages may be played when the telephone is answered, whether by you or someone else. Kora and its agent or representative may leave messages on your answering machine, voice mail, or send messages via text.

e. Recorded lines. You agree that Kora and our agents, representatives, affiliates or anyone calling or contacting you on our behalf may contact you on a recorded line or recorded messaging service.

f. Accurate numbers. You certify telephone numbers that you have provided to us are your contact numbers, and that you are permitted to receive calls at each of the telephone numbers you have provided to us. You agree to promptly alert us whenever you stop using a particular telephone number. We may contact you using any information you have provided to Kora or any of its affiliates, at any telephone number, or any physical, email, or electronic address you provide or at which you may be reached.

g. Push-Notifications/Alerts. You may select for Kora to send you messages called “Alerts” by text or phone. Alerts may be delayed or prevented by factor(s) affecting your internet/phone provider or other relevant entities. Kora is not liable for losses or damages arising from non-delivery, delayed delivery, or the erroneous delivery of any Alert, or inaccurate Alert content. You are responsible for your use or reliance on the contents of any Alert for any purposes. The information in any Alert may be subject to certain delays. Each Alert may not be encrypted and may include your name and information pertaining to your account(s). Kora may terminate your use of Alerts at any time without notice. You may choose to discontinue receiving Alerts by updating your Kora App Notifications preferences.

h. SMS Notifications. All SMS Notifications in electronic format from us to you will be considered to be in writing.

i. Capability to view messages. In order to access, view, and retain SMS Notifications that we make available to you, you must have: (i) a SMS-capable mobile phone, (ii) an active mobile phone account with a communication service provider; and (iii) sufficient storage capacity on your mobile phone.

j. You are responsible for messaging Costs. Kora MAY USE ANY MEANS OF COMMUNICATION DESCRIBED IN THIS SECTION EVEN IF YOU WILL INCUR COSTS TO RECEIVE SUCH PHONE MESSAGES, TEXT MESSAGES, E-MAILS OR OTHER MEANS. You are responsible for any and all charges, including but not limited to, fees associated with text messaging, imposed by your communications service provider. Please consult your mobile service carrier’s pricing plan to determine the charges for sending and receiving text messages. These charges will appear on your phone bill. Message frequency depends on account status or settings. We may modify or terminate our text messaging services from time to time, for any reason, and without notice, including the right to terminate text messaging with or without notice, without liability to you.

6. Kora SMS Short Code Terms of Service

We may invite you to receive certain messages via SMS. When you opt-in to the service, we will send you an SMS message to confirm your signup.

1. This service is used to send you notifications about our services, your loan application, your account activity, as well as about promotions, marketing, and our affiliate and non-affiliate partners.

2. You can cancel the SMS service at any time. Just text “STOP” to the short code. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly by calling 800-840-6604.

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive one message per authentication attempt. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our Privacy Policy.  

7. Loan Inquiries and Submissions. Whenever you submit a loan inquiry or a loan request to Kora through the Site, you authorize and instruct Kora to obtain credit information on you from a credit reporting agency and to use it according to Kora’s Privacy Policy, including to use the information to advertise products and services to you and to target ads to you. Your consent to approve Kora to collect credit information on you is provided within the: (i) terms you accept at the time you submit a loan inquiry, (ii) terms in any loan application, and (iii) terms in loan documents if you obtain a loan. You agree you will provide current, complete, and accurate information about yourself. If any information you provide is untrue, inaccurate, not current, or incomplete, Kora has the right to terminate your submission and to decline to provide any and all future use of the Kora Site. At all times we reserve the right to decline any loan submission or application for a loan.

Application Verification 

You give Kora, its servicers and or agents consent to obtain information about you from a consumer reporting agency, or other means available. You agree to and authorize such a search. You understand Kora may not fund your loan if it cannot successfully verify all of your application information. 

Important Information for Creating a Kora Account 

To help the federal government fight the funding of terrorism and money laundering activities, the USA PATRIOT Act requires all financial institutions and their third parties to obtain, verify, and record information that identifies each person who creates a Kora account. What this means for you: When you create a Kora account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents.

Accuracy of Account Information 

We have established procedures to ensure that your financial information is accurate, current and complete, in keeping with reasonable industry standards. We strive to maintain complete and accurate information about you. Should you ever believe that our records contain inaccurate or incomplete information about you, please notify us at support@koramoney.com or 800-840-6604. We will investigate your concerns and correct any information deemed to be inaccurate, including notifying the credit bureaus of any errors or omissions on your behalf.  

8. You are Responsible for Your Financial Decisions. You are responsible for all financial decisions you make on the Kora Site or based upon information you obtain on the Kora Site. Kora’s products and services are offered to you upon the express condition that you will fully evaluate your own financial circumstances, the terms of the products and services, and are fully responsible for your own financial decisions. Only you can consider your financial situation and circumstances. You agree to pursue a Kora product or service only after you have determined it is right for you.

9. Servicing your Loan. In connection with the servicing or repayment of your KoraDrive loan, you authorize us or any of our agents to contact you at any of the telephone numbers you have listed on your credit application or any other number you provide to us regarding payments due or other information about your account. You authorize us to leave a message with a person or on a voice mail service that answers the numbers you have provided to us. You also authorize us to send U.S. postal mail or email to the addresses you provide to us on your credit application or otherwise. Where permitted by law, we can also contact other persons you have listed on your credit application to find out information about you and how to contact you in the event we are unsuccessful in contacting you as described above. If you provided us with a cell phone number below, you agree that we may contact you on your mobile, cellular telephone or similar devices, including contacting you using SMS messaging or other text messages. You authorize us to call using an automated telephone dialing system and/or prerecorded messages. You may be charged by your wireless provider to receive text messages. Our service will not charge you to receive or reply to text messages. In order to opt-out you may notify us by sending written instructions to us via email (support@koramoney.com) or regular mail (500 W. Madison Street, Suite 1000B, Chicago, IL 60661). You may request help by sending email to support@koramoney.com or by calling 800-840-6604. 

10. Kora’s Limitation of Liability. You agree that all access and use of the Kora Site and your use of Kora products and services is at your own risk. In no event shall Kora (and all related parties) be liable for any damages, including without limitation direct or indirect, special, incidental, or consequential damages, losses or expenses arising or in connection with use of the Kora Site. In addition, you agree:

11. Kora may suspend your Account and your use of the Site. During your initial account registration or prior to accessing applications for Kora products and services, Kora reserves the right to suspend, block, cancel, or terminate your use of the Kora Site and any Kora product or service if we believe you are using it for a purpose that is deemed to be unauthorized, improper, illegal, or that could harm Kora or Kora’s affiliates reputation. Kora may determine in our sole discretion the activities that could lead to such suspension or cancellation. You agree that you will not use any device, software or routine to interfere or attempt to interfere with the proper working of the Kora Site or any transaction being conducted on the Kora Site.  If you are determined to be in violation of these Terms of Use, you will be ineligible to use the Site or access and apply for any Kora products or services until such time your access privileges are reinstated (if applicable).     

12. Information and Feedback You Provide to Kora. By submitting information or other material to us, if any, you grant Kora a perpetual, worldwide, royalty-free, irrevocable, non-exclusive right to copy, use, reproduce, modify, adapt, publish, create derivative works from, translate, transmit, display and distribute such materials or portions of such materials, in any form or medium known or later developed, in furtherance of the terms of these Terms of Use and the actions and transactions contemplated hereby, including the right to bring an action for infringement of these rights. You represent and warrant that you own, or have all rights necessary to submit, upload or transmit to us, any information or other material and otherwise use it for your intended purpose as of the time you submit such information or material to us. 

You may from time to time provide suggestions, comments for enhancements or functionality or other feedback ("Feedback") to us with respect to the content or the Site. You and we acknowledge and agree that any such Feedback is given voluntarily. We will endeavor to consider and may discuss with or respond to you regarding Feedback you provide, but we shall have full discretion to determine whether or not to proceed with the development of the suggested or requested enhancements, new features or functionality. Should we determine that we wish to proceed with such enhancements, features or functionality, we may elect, in our discretion, to integrate the new enhancement, feature and/or functionality into the Site, the content or Kora's loans, products and services. You hereby grant us a royalty-free, fully paid up, worldwide, transferable, sublicensable, irrevocable, perpetual license to (a) copy, distribute, transmit, display, perform, and create derivative works of Feedback, and (b) use Feedback and/or any subject matter thereof, including the right to develop, manufacture, have manufactured, market, promote, sell, have sold, offer for sale, have offered for sale, import, have imported, rent, provide and/or lease products or services which practice or embody, or are configured for use in practicing, the Feedback and/or any subject matter of the Feedback. 

13. Site Changes. Kora reserves the right to change or modify or discontinue the Kora Site, or any features or functions on the Kora Site, for any reason, at our sole discretion, with or without notice to you.

14. Agreement Duration and Termination. This Terms of Use Agreement will continue to apply to you and your use of the Kora Site until your Kora account or relationship is terminated as set forth herein. Kora may, in its sole and absolute discretion, at any time, for any or no reason, and with or without prior notice, suspend or terminate your use of the Kora Site and the rights afforded to you hereunder. If you fail to comply with any terms and conditions of this Agreement, then your access to the Kora Site and any rights afforded to you may be automatically terminated, without any notice to you or other action by Kora.

You agree that Kora will not be liable to you or any third party for any termination of your account or access.

If you have paid off your loan and want to deactivate or delete your Kora account, please contact us at support@koramoney.com or 800-840-6604. You agree that even if you seek to terminate this Agreement, Kora may be obligated by law to retain information about you and certain transactions. Your account is not eligible for deactivation if your loan is currently active, delinquent or in the collection process.

15. Advertisements and Promotions. The Kora Site may contain advertisements and/or promotions for short-term sweepstakes or incentive programs (such as referral or cash-back programs). Kora’s offering of such promotions is governed by specific terms and rules. No purchase or commitment is necessary to participate in promotions as offered from time to time. Kora disclaims any liability for any disqualification decisions made wholly or in part by violations of the terms and rules.

16. Links to External Sites. Any external sites with links on Kora’s Site often have Terms of Use, Privacy Policies, and security practices that are different from those of Kora. It is your responsibility to read and understand those documents before agreeing to use the external site.

17. Kora’s Remedies. You acknowledge and agree that misappropriation or misuse of any content or data contained on the Site or your failure, following termination of your rights to access or use the Site, to cease accessing or using the Site or any content or data contained on the Site will result in immediate and irreparable harm to Kora for which there is no adequate monetary remedy. If you violate these Terms of Use, Kora will be entitled, at any time, to bring an action or proceeding for specific performance, injunctive relief or other equitable relief in addition to (and not instead of or in substitution for) any other remedies at law or in equity, without the need for the posting of a bond or any other requirement. 

Without prejudice to Kora's other rights under these Terms of Use, if you breach the Terms of Use in any way, Kora may take such action as Kora deems appropriate to deal with the breach, including suspending your access to the Site, prohibiting you from accessing the Site, blocking computers using your IP address from accessing the Site, contacting your Internet service or other telecommunications provider to request that it block your access to the Site and/or bringing court proceedings or taking other legal action against you. 

18. Indemnification. You shall indemnify, defend and hold harmless Kora and its affiliates, partners, suppliers and licensors, and each of their respective officers, directors, agents and employees (the “Indemnified Parties”) from and against any claim, proceeding, loss, damage, fine, penalty, interest and expense (including, without limitation, fees for attorneys and other professional advisors) arising out of or in connection with the following: (i) your access to or use of the Kora Site or App; (ii) your breach of the License to use the Kora Site and App; (iii) your violation of law in connection with this License; (iv) your negligence or willful misconduct in connection with this License; or (v) your violation of the rights of a third party, including the infringement by you of any intellectual property or misappropriation of any proprietary right or trade secret of any person or entity. These obligations will survive any termination of this Agreement or the App License.

19. Applicable Law. These Terms of Use and the License shall be governed in all respects by the substantive laws of the State of Utah, without regard to its provisions relating to conflict of laws. You agree to submit to the personal and exclusive jurisdiction and venue of the state and federal courts located within Salt Lake County, Utah. The failure of Kora to exercise or enforce any right or provision of the Terms of Use shall not constitute a waiver of such right or provision. If any provision of the Terms of Use or the License is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms of Use or the License remain in full force and effect. You agree that regardless of any statute, regulation, or law to the contrary, any claim or cause of action you may have arising out of or related to use of the Kora Site, the Kora App, or these Terms of Use must be filed within one (1) year after such claim or cause of action arose or be forever barred.

20. Compliance with Applicable Law. You agree to abide by all applicable local, state, national, and international laws and regulations in your use of the Kora Site. The Kora Site is available only to individuals who are permitted to use it under applicable law. The Kora Site is made available only for personal, non-commercial use and display by U.S. residents legally capable of entering commercial agreements. If you do not qualify, do not use the Kora Site. You agree to comply with all applicable laws, rules and regulations regarding the export of technical data from the U.S. You agree: (i) You are solely responsible for your actions and the contents of your transmissions through the Kora Site. (ii) You will not impersonate any person or entity or falsely state or otherwise misrepresent your identity or affiliation with a person or entity. (iii) You possess the legal right and ability to enter into these Terms of Use and the License and to use the Kora Site. Unauthorized use of this Kora Site, including but not limited to unauthorized entry into Kora’s systems, misuse of passwords, or misuse of any information posted on a site, is strictly prohibited.

21. No Warranty. Kora does not warrant the accuracy, adequacy or completeness of the information provided on the Kora Site and expressly disclaims liability for any errors or omissions in such information. No warranty of any kind, implied, expressed or statutory including but not limited to the warranties of non-infringement of third-party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, is given in conjunction with the information. Calculators and tools on the Kora Site provide you with ESTIMATES that may be different from actual amounts.

22. Copyright. Kora Financial Inc. owns the copyright in all of the information and material contained on the Kora Site. The contents of the Kora Site, including its “look and feel” (e.g., text, graphics, images, logos, and button icons), editorial content, notices, software (including html-based computer programs), and other material are protected under both United States and foreign copyright, patent, trademark, and other laws. You agree not to reproduce, duplicate, copy, sell, resell, use or exploit for any commercial purposes, the Kora Site, or use of or access to the Kora Site, or any information or technology obtained from the Kora Site, including, but not limited to, Kora’s trademarks.



This Terms of Use Agreement includes both the General Terms and Conditions above and additional product specific Terms and Conditions below. If you use any of the following Services, the terms below apply to you in addition to the General Terms and Conditions above:

1. Connected Accounts. Kora offers products and services that allow you to “connect” or “link” external accounts, such as a bank account, held at another institution. Please refer to Kora’s GLBA Privacy Notice to further detail what Kora does with your information. Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information.  

The types of personal information we collect and share depend on the product or service you have with us. This information can include: 

We collect your personal information, for example, when you 

We also collect information about you from others, such as credit bureaus, financial institutions, and other companies. 


In connection with the products and services that we offer (each, a "Service"), including but not limited to all Kora-owned websites and the subdomains thereof (collectively, the "Site") and the group of financial service technologies that Kora or any of its affiliates have developed to enable the services we facilitate or provide (collectively, "Kora"), we collect information you provide to Kora when you interact with us directly, such as when you register for a Service, apply for a loan, sign up for our mailing list, or otherwise communicate with us. We use all of the information we collect to operate, maintain, improve and provide to you the features and functionality of Services and to create new features. The types of personal information we collect depends on the Services you request and use. Below is a list of categories of personal information we collect and have collected and disclosed for a business purpose, the sources from which the information was collected, the business purposes for which the information was collected, and categories of third parties with whom the information was shared in the last 12 months. We may use this information for the purposes specified below or for any other purposes that we may specifically disclose at the time you provide, or we collect your information.


Financial Information. 

Network Activity and Location Information. 

Professional, Education, or Employment-related Information. 

Other Sensitive Information. 


Like most websites and online services, we and our third-party partners automatically collect certain types of usage information when you use or attempt to use our Services, read our emails, or otherwise engage with us. We typically collect this information through a variety of tracking technologies, which could include cookies, web beacons, Flash cookies (locally stored objects), embedded scripts, location-identifying technologies, and similar technology (collectively, "tracking technologies"). These tracking technologies collect information about how you use a Service (e.g., the pages you view, the links you click, and other actions you take in connection with a Service), information about your browser and online usage patterns (e.g., IP address, browser type, browser language, referring / exit pages and URLs, pages viewed, whether you opened an email, links clicked), and information about the device(s) you use to access a Service (e.g., mobile device identifier, mobile carrier, device type, model and manufacturer, mobile device operating system brand and model, and depending on your mobile device settings, your geographical location data (which could include GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device), or we may be able to approximate a device's location by analyzing other information, like an IP address. We may link your various devices so that content you see on one device can result in relevant advertising and content displayed on another device, and so that we may recognize and contact you on the various devices you may use. We may also collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for a Service. Although we do our best to honor the privacy preferences of our visitors, we are not able to respond to Do Not Track signals from your browser at this time.

We use or may use the data collected through tracking technologies to (a) remember information so that you will not have to reenter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information, including targeted content and advertising; (c) recognize and contact you across multiple devices; (d) provide and monitor the effectiveness of our Services; (e) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our websites; (f) diagnose or fix technology problems; and (g) otherwise to plan for and enhance our Services. If you would prefer not to accept cookies, most browsers will allow you to adjust your browser settings to: (i) notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies. Blocking or deleting cookies may negatively impact your experience using a Service, as some features and services within our Services may not work properly. Depending on your mobile device and operating system, you may not be able to delete or block all cookies. You may also set your email options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our email and performed certain functions with it. Deleting cookies does not delete Local Storage Objects (LSOs) such as Flash objects and HTML5. You can learn more about Flash objects–including how to manage privacy and storage settings for Flash cookies–on Adobe's website or by clicking here. If you choose to delete Flash objects from our sites, then you may not be able to access and use all or part of the sites or benefit from the information and Services offered. We and our third-party partners may also use cookies and tracking technologies for advertising purposes. For more information about tracking technologies, please see "Third-Party Tracking and Online Advertising" below.


We may share personal information about you in the instances described below. For further information on your choices regarding information about you, see the "Control Over Information" section below. We may share personal information about you with: 


Data sharing settings and modifying or deleting information about you: If you have established an online account with us ("Online Account"), you can access and modify information about you (such as name, email address, and mailing address) that we collect online and maintain by visiting your profile in the Online Account. This section of the website is password protected to better safeguard information about you. As a registered user, you can update your password, email address, physical address, phone number, and certain bank account information at any time on the website. Requests to change any other information in your profile or remove your name or comments from our website or publicly displayed content can be sent to us at support@koramoney.com. We will respond to your request within a reasonable timeframe, but no longer than may be required under applicable law. We may not be able to modify or delete information in all circumstances. Due to the regulated nature of our industry, we are under legal requirements to retain data and are generally not able to delete consumer transactional data, loan application data, or other financial information upon request. Certain regulations issued by state and/or federal government agencies may require us to maintain and report demographic information on the collective activities of our membership. We may also be required to maintain information about you for at least seven years to be in compliance with applicable federal and state laws regarding recordkeeping, reporting, and audits.

Opt-out from third-party sharing for direct marketing purposes: As set forth in the section above regarding the California Consumer Privacy Act (“CCPA”), if you are a resident of California and have previously opted in to have personal information about you shared with third parties for their direct marketing purposes, but no longer wish to have such information shared, please email us at support@koramoney.com or in writing to Kora Financial Inc., 500 W. Madison Street, Suite 1000B, Chicago, IL 60661 to request to not have your information shared in this manner. 

How to control your communications preferences: You can update your email preferences and stop receiving promotional email communications from us by clicking on the "Unsubscribe" link provided in such communications. We make every effort to process all unsubscribe requests within a reasonable amount of time. You may not opt out of Service-related communications (e.g., account verification, transactional communications, changes/updates to features of our Services, technical and security notices).


Interest-Based Advertising. We participate in interest-based advertising and may use third-party advertising companies to serve you targeted advertisements based on your browsing history. We may share, or we may permit third-party online advertising networks, social media companies and other third-party services, to collect information about your use of our websites over time so that they may play or display ads about our Services, on other devices you may use, and on other websites, apps or services. Typically, though not always, the information we share is provided through cookies or similar tracking technologies, which recognize the device you are using and collect information, including clickstream information, browser type, time, and date you visited the site and other information. We and our third-party partners may combine this information with information collected offline or from other sources. We and our third-party partners use this information to make the advertisements you see online more relevant to your interests, as well as to provide advertising-related services such as reporting, attribution, analytics, and market research. 

Social Media Advertising. Our Services may be advertised via social media, such as posts made to Facebook, Instagram, and Twitter, among others. These social media companies may recognize you and collect information about your visit to a Service, and they may set a cookie or employ other tracking technologies. Your interactions with those features are governed by the privacy policies of those companies. We display targeted advertising to you through social media platforms, such as Facebook, Instagram, Twitter, and others. These companies have interest-based advertising programs that allow us to direct advertisements to users who have shown interest in our Services while those users are on the social media platform, or to groups of other users who share similar traits, such as likely commercial interests and demographics. These advertisements are governed by the privacy policies of those social media companies that provide them. 

Google Analytics. The Kora Site has integrated the component Google Analytics (with an anonymization function). Google Analytics is a web analytics service. Web analysis is the gathering, collection, and analysis of data about the behavior of visitors to websites. Among other things, a web analysis service collects data on which website a data subject has come to a website from (so-called referrers), which subpages of the website were accessed or how often and for which period a subpage was viewed. A web analysis is mainly used to optimize a website and for the cost-benefit analysis of Internet advertising.

The operator of the Google Analytics component is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

Google Analytics uses cookies. The information generated by the cookie about your use of this website is usually transmitted to a Google server located within the USA and stored there. Google might transfer the personal information collected via this technical procedure to third parties.

On behalf of the Kora Site, Google will use this information to evaluate your use of the website, compile reports on website activity and to provide further services related to website and internet use to us. The IP address transferred through your browser to Google Analytics will not be combined with other data held by Google.

In addition, this website uses the Analytics feature UserlD to track interaction data. This User ID will be additionally anonymized and encrypted and will not be linked with other data.

You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to fully use all the features of this Site. 

In addition, you may prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en. This browser add-on informs Google Analytics via JavaScript that no data and information about website visits may be transmitted to Google Analytics.

In addition, a cookie already set by Google Analytics can be deleted at any time via the Internet browser or other software programs.

Our website also uses Google Analytics performance reports relating to demographics and interests and reports on Google Display Network impressions. You can disable Google Analytics for display advertising and customize the ads on the Google Display Network by visiting the ad settings at this link: https:/adssettings.google.com.

Your Choices: 


Keeping information safe: Kora understands that the information collected and shared with us by our customers contains sensitive data. We take our role in safeguarding information about you seriously. We maintain a security program that draws on industry standards and best practices. We take a defensive, in-depth approach to implementing physical, administrative, and technical safeguards to protect information against unauthorized access or misuse. The safeguards include preventive, detective, and corrective controls, for example: physical safeguards like access badges and a video monitoring system; administrative safeguards like an employee security training program, employment background checks, and access controls; and technical safeguards like perimeter security, encryption, two-factor authentication, and regular security monitoring with layered and complementary controls. In addition, we use: 

We also periodically review and adjust security safeguards as the threat landscape evolves. Ultimately no security system is impenetrable, and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, our policy is to take reasonable steps to investigate the situation and, where appropriate, communicate with affected individuals. 


We do not knowingly collect or solicit any information from anyone under the age of 13 through our Services. In the event that we learn that we have inadvertently collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from a child under 13, please contact us at privacy@koramoney.com.  


For California residents: We do not sell personal information under California law. We will not share your nonpublic information with nonaffiliates for their marketing purposes except with your express consent or as otherwise authorized by California law. We will not disclose personal and financial information about you with companies we own or control (affiliates) or with companies we do business with to provide financial products and services (joint marketing partners) if you instruct us not to do so. To make a request under California privacy law, you may email us at privacy@koramoney.com for more information.

For Vermont residents: We will not share information we collect about you with nonaffiliated third parties, except as permitted by Vermont law, such as to process your transactions or to maintain your account. We will not share information about your creditworthiness with our affiliates except with your authorization or as required or permitted by law. We may share information about our transactions or experiences with you within our corporate family without your consent.

For Nevada residents: We provide you this notice under Nevada state law. You may be placed on our internal Do-Not-Call List by calling us at 800-840-6604 or sending a message to privacy@koramoney.com 

Kora Financial Inc. 

Attn: Compliance Department 

500 W. Madison Street, Suite 1000B, Chicago, IL 60661

Nevada law also requires us to provide you the following to obtain additional information: 

Office of the Attorney General 

100 North Carson Street Carson City, NV 89701 

Telephone: 775-684-1100 

Email: AgInfo@ag.state.nev.us

For Alaska, Illinois, Maryland, and North Dakota Customers: We will not share personal information with nonaffiliates either for them to market to you or for joint marketing – without your authorization.

For Massachusetts, Mississippi, and New Jersey Customers: We will not share personal information from deposit or share relationships with nonaffiliates either for them to market to you or for joint marketing – without your authorization.

You agree to the following terms and conditions when you connect an account at another institution:

2. Additional Terms for the use of the Kora Application for Mobile Devices

License to use the Kora App. You may download the Kora App that operates on certain devices, such as mobile devices, from an “App Store” (such as Apple App Store). All terms, agreements, limitations, and disclosures that apply to your use of the Kora Site also apply to your use of the Kora App. You are responsible for any data access or wireless or internet charges of your mobile device service provider. Kora does not make any representation or warranty that all aspects of the Kora site are rendered or operable on the Kora App, and we do not warrant that the Kora App will be compatible with your mobile device. You agree that your functional use of the Kora App may be affected by or dependent on your wireless connection and speed or your wireless service provider. The functionality of the Kora App could become disabled during times of poor connections or speeds from your wireless or internet service provider while conducting financial transactions. By using the Kora App, you agree to the following terms:

a. The Kora App is licensed, not sold, to you by Kora Financial Inc. for use strictly in accordance with the Terms of Use. Upon downloading the Kora App, Kora grants you a personal, revocable, non-exclusive, non-transferable limited license to install and use the Kora App on your mobile device to access and use the Services for your personal, non-commercial use and display strictly in accordance with this license, your Account Agreements, these Terms of Use and any applicable Usage Rules (the “License”).

b. You agree that you will not (i) decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the Kora App; (ii) make any modification, adaptation, improvement, enhancement, translation, copy or derivative work from the Kora App; (iii) violate any applicable laws, rules or regulations in connection with your access or use of the Kora App; (iv) remove, alter or obscure any proprietary notice (including any notice of copyright or trademark) of Kora or its affiliates, partners, suppliers or the licensors of the Kora App; or (iv) create, design, engineer or use any “bot” or other technology in connection with the Kora App.

c. You acknowledge and agree that the Kora App and all copyrights, patents, trademarks, trade secrets and other intellectual property rights associated therewith are owned by Kora or its affiliates, agents or licensors, as applicable. All rights, title and interest in and to the Kora App are reserved by Kora and its affiliates, agents or licensors, as applicable. All trademarks (including logos, service marks, trade names and icons), copyrights, patents, trade secrets, content, publicity rights and other intellectual property (collectively, the “Intellectual Property”) are proprietary to Kora, its affiliates, agents or licensors. You may not remove any proprietary notices, including, but not limited to, copyright and trademark notices, from the Kora App or alter, obscure or modify such notices in any way. Except as expressly stated in this license, you are not granted any intellectual property rights in or to the Kora App by implication, estoppel or other legal theory, and all rights in and to the Application not expressly granted in this License are hereby reserved and retained by Kora.

d. You acknowledge and agree that, in the event of a third-party claim that the application infringes any third party’s intellectual property rights caused by or arising out of your use of the Kora App, you (and not Kora or any third-party mobile device service provider or app venue) shall be solely responsible for the investigation, defense, settlement and discharge of any intellectual property infringement claim or suit, any third-party claims or any other harm or damages caused by, arising out of or resulting from your use of or access to the Kora App. You hereby release Kora and its employees, officers, directors, affiliates, agents and licensors from any and all liability caused by, arising out of or resulting from your use of the Kora App or the services, including from product liability claims or any claim that the Kora App fails to conform to any legal or regulatory requirement. You will, however, promptly notify Kora in writing of any such claim to Kora Financial Inc., 500 W. Madison Street, Suite 1000B, Chicago, IL 60661.

e. If you believe that material on our Kora App violates your copyright, please notify us at support@koramoney.com. Kora will respond to all copyright infringement notices that it receives and respond appropriately by removing infringing material if necessary. 

f. You may not rent, lease, lend, sublicense or transfer the Application, this License or any of the rights granted hereunder. Any attempted transfer in contravention of this provision shall be null and void and of no force or effect.

g. Export Control. You may not use or otherwise export or re-export the mobile Application except as authorized by United States law and the laws of the jurisdiction(s) in which the Application was obtained. You represent and warrant that you are not: (i) located in any country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country, or (ii) listed on any U.S. Government list of prohibited or restricted parties including the Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce Denied Persons List or Entity List. You also agree that you will not use the Application for any purposes prohibited by United States law.

Please direct all questions or comments about these Terms of Use to support@koramoney.com or in writing to: Kora Financial Inc., 500 W. Madison Street, Suite 1000B, Chicago, IL 60661